Many of the best teams – the ones that deliver results, wow customers, and always hit their goal – share a few key traits:
- They share a common promise for a customer.
- They coordinate action to fulfill that promise.
- They take care of each other.
When each team member understands their role in the big picture, great things happen. They share a common promise, meaning there is unified agreement on the objectives and how each individual brings a unique set of skills to the mission at hand.
Teams coordinate to fulfill a promise always looking toward the end goal. When they have healthy relationships consisting of high-quality interaction, characterized by trust, open communication, and a willingness to embrace “constructive” conflict – they become great. These teams willingly assume and embrace both personal and shared responsibility for fulfilling their common promise.
They take care of each other – the environment is supportive, open, and expressive. Make no mistake, successful teams don’t agree on everything. When disagreements arise, they tackle them in a respectful and constructive way, with appreciation for the ideas, skills, and perceptions of their team members.
In our professional life teamwork plays a vital role. We engage with and depend on others to accomplish virtually every task. Don’t leave it to chance, follow the formula above (the three traits) and be part of a great team!
What will you personally do to help improve your team for the better?
Please share your thoughts in the comments section below as I learn just as much from you as you do from me.
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