Category: Blog
50 Fastest Growing Companies – We are 3 of them!
JFC Temps Inc, JFC Medical Inc. and JFC Global Inc. named among the Top 50 Fastest Growing Companies in the region
(Harrisburg ), PA (July 18, 2013) – JFC Temps Inc., JFC Medical Inc., and JFC Global Inc., are proud to announce that they made the Central Penn Business Journal’s 17th annual list of companies with increasing revenues.
“While growth is exciting, we are most thrilled that we have grown in a business climate where many in our industry have been closing their doors or cutting headcount. I believe that our Customer Commitment, co-created by our work family, had afforded us such growth during some of the most challenging of business climates.” – Jim Carchidi, CSP, Executive Vice President & Co-Owner
In order to be eligible for consideration, companies were required to show revenue of at least $500,000 in each of the fiscal years ending 2010, 2011 and 2012, as well as revenue growth in 2012, as compared to 2010. For-profit entities that are headquartered in Adams, Cumberland, Dauphin, Lancaster, Lebanon, Perry or York county were eligible for nomination.
The presenting sponsor of the program, SF&Company, calculated the nominations and then ranked the companies according to revenue growth over the three-year period. Both dollar and percentage increases were taken into consideration. This ranking formula led to the list of winners.
JFC Temps Inc., JFC Medical Inc., and JFC Global Inc., and the other 47 winners, will be honored at an awards breakfast on Monday, September 30, 2013, when their ranks will be revealed. A complete, ranked list of honorees and profiles of each company and their financial growth will be published in a special supplement of the October 4 issue of the Central Penn Business Journal.
Top 50 Fastest Growing Companies is a program of the Central Penn Business Journal and is presented by SF&Company. Additional sponsors include: Comcast Business; Eckert Seamans Cherin and Mellott and Highmark Blue Shield. For more information about the awards, please visit www.CPBJnow.com/events.
About the JFC Staffing Companies
Disciplined on customer commitment we work hard to gain the trust of our clients; helping them find their most valuable asset – people; while preserving their most precious commodity – time.
It all started back in 1975 out of a one room office where husband and wife Jim F Carchidi and Linda A Carchidi started JFC Personnel, a permanent placement service. Today we have a much larger work family spread across three niche recruiting companies. There is JFC Global with specialized recruiters who find hidden talent in the areas of Information Technology, Engineering, and Accounting/Finance. JFC Medical who execute targeted talent search strategies for today’s healthcare practices and institutions. JFC Temps with Staffing Managers and Recruiters who deliver talent-on-demand in the areas of Office-Professional, Skilled Labor, and light-industrial.
Competence & Capacity – What’s The Difference?
Competence is the ability to demonstrate a thorough knowledge of one’s own job and an ability to train others in these duties. It includes evidence of good judgment. We think of competent people as ‘professional’ in their jobs. It’s what they know and how they demonstrate what they know.
Capacity refers to what the individual is capable of achieving – what they’re capable of doing beyond what they currently do. These people develop a disciplined and orderly mind – one that is accustomed to thinking hard and dealing with problems outside the norm. They are constantly engaged in learning, training, and explaining the merits of alternative decisions and courses of action. From these innate abilities, they possess the capacity to grow into new responsibilities.
What’s the difference? To be capable means that you can get the job done; whereas capacity means that you have the potential to further your growth, development, or accomplishment. On a management level, most are capable of managing people however those with the capacity to be builders of people will take things to the next level. Similarly, management set goals that their people are capable of hitting whereas team members may illustrate the capacity to exceed such goals. Herein lies our future; your capacity.
Let’s equate this lesson to running. Most people are capable of running but few have the capacity to run marathons. Those that run marathons did so by developing themselves into distance runners. Likewise, in order for us to be the BEST for the long haul, we need the capacity to go the distance. We are at our BEST when the entire JFC family is learning, growing, and developing.
We will continue to be the BEST as long as we maintain A Players doing A work, executing to the maximum. In the end, the JFC Staffing Companies are the BEST because of the competence and capacity of people like you!
Have a happy and safe 4th of July!
Are you a multiplier?
Multipliers are people who look beyond their current capability, continuously extending and growing their intelligence. They give 100 percent of their abilities and then some. These people are dedicated students to human development of themselves and those around them.
One of the biggest challenges in business today is not insufficient resources, but rather the underutilization of resources already available to us. Far too many organizations recruit people, not as talent to be developed, but more as a resource to be deployed. Likewise, far too many people walk through life only to deploy their existing talents. Regrettably, both organizations and individuals seemingly underutilize and underappreciate human development. (Check out the book “Mindset” from our library.)
Why is it that so many organizations and individuals are content with leaving capabilities on the table?
Here at JFC we expect great things from our people. We want you to embody a growth mindset — to be a multiplier; solving harder problems, adapting more quickly, and taking more strategic action. We acknowledge this is a shared responsibility. As an organizational we must bring the right people together. Leadership must coach and liberate you to do your best thinking. And you must be a constant student of your own human development, a multiplier!
I view our work family as full of talented people who are capable of continuously bettering themselves, their teams, and the organization. I believe in you. I also believe that you likely possess far more capability (creativity, initiative, and resourcefulness) than what you realize.
The question remains, “Are you capable of becoming a multiplier?”
It pays 2 be Happy!?!?
While we cannot control much of what happens in work and in life; we can determine
the impact events have on us by choosing how we respond.
Groundbreaking research in psychology and neuroscience upends the common assumption that we need to work hard so we can succeed so we can be happy.
Success without happiness is possible but the only path to greater success with lasting impact is through higher levels of happiness.
An analysis of more than 2 hundred different scientific studies which collectively tested more than 275,000 people, concluded that higher happiness levels leads to higher income and greater success in the areas of work, marriage health, sociability, friendship, and creativity.
A Harvard study psychologists measured levels of happiness (endorphins) among employees across a wide range of industries. They tracked the performance of 272 salespeople over 18 months and what they found was astonishing. Those identified as “optimistic” outsold their “negative” counterparts by 56%.
“All things being equal, if you choose being happy, your income may increase by 10, 20…or 56%. Makes sense to at least give it a try, right?”
Recent discoveries in the field of positive psychology have shown that happiness fuels success, not the other way around…
- When we are positive, our brains become more engaged, creative, motivated, energetic, resilient, and productive at work.
- Happiness is clinically proven to enhance immune system functioning, lower levels of stress-related hormones, lower blood pressure, and better sleep.
The latest Gallup Poll found that out of approximately 100 million full-time American workers, there are 19 million actively disengaged employees in the United States.
- 28% of the American workforce is engaged
- 53% not engaged
- 19% is disengaged
SURVEY SAYS: a whopping 72% of the nation’s workforce are not happy @ work.
Ultimately you are able to shift your entire mindset from anxiety, disappointment, frustration, and blame to excitement and resolute action just by choosing to work at the “right” company and with the “right” culture that matches your pursuit of happiness (happiness brings success, not the other way around).
What you do for a living and with whom you do it is your choice; not anyone else’s.
At the JFC Staffing Companies we believe that having the right people is the #1 strategic pillar for a positive culture and winning. Our recruiters are specialists in various fields of recruiting, developing long-term partnerships with our clients through engaging, meaningful conversations.
A recipient of Inavero’s Best of Staffing Client list, a title less than 1% of North American staffing firms are awarded. We invest heavily in our people, believing that having the right people in our culture will lead to great outcomes. At JFC it’s not a matter of what happens externally but more about what our work family creates, what they do, and how well they do it.
Here you will receive the power to express yourself while being part of a company renowned for its fun, supportive culture. If you’re interested in a company where your skills can be leveraged, where you will learn from the best and continue to grow – contact the JFC Staffing Companies!
Contact us for details of what winning in this position looks like!
Budget; not a lively topic / Budget; does keep an organization alive!
To my JFC work family,
Last month’s letter spoke to the fact that “while we cannot predict the future, we can create it.” This holds true with accomplishing our annual goals and budget. While budgeting is not a lively topic, it does keep our organization alive. Failure to consistently meet goals and budget is a recipe for disaster, as evidenced today with the fiscal cliff and sequestration.
Each JFC Company VP and manager goes to great lengths to work with the staff and determine what each person needs to contribute in order for the company to hit their goals. These goals are what we use to budget the expenses that are needed to run our business. They are set realistically to be hit consistently over time. The only way we are going to get where we need to be in five years is to meet annual goals and budgets consistently. We’ve got to get 100% of the way every year.
I think our nation’s mindset today is one of, “Gee, it sure would be nice to hit budget” but then governments, businesses, and individuals fail to rigorously work towards meeting them as a way to predict and control their future. For us here at JFC we want to grow our high-spirit, fun-loving, culture across the state of Pennsylvania. To do so requires each of us hitting our goals with great consistency over a period of time.
Our combined average annual growth rate over this past decade has been 5.9%. With the talent on staff it should be double that. Major swings over time and inconsistent growth rates led to years with limitations on perks provided to our work family. Things like increases and 401K matching have been impacted. This is why I need your commitment to knowing your goal and working to consistently achieve it.
By hitting our goals and budget we prove to ourselves, our customers and our competitors, that JFC’s performance will not be shaken by outside conditions. The factors that determine whether or not we hit goal/budget each year lie largely within our own hands. It’s not a matter of what happens to JFC but a matter of what we create, what we do, and how well we do it.
Ask yourself, “What piece of the budget does my role impact most?” Whether you’re a recruiter with a weekly GM$ goal or a VP overseeing your company budget, we all have a stake in the end results. In 2012 all JFC Staffing Companies met their goal and budget. Let’s make 2013 the second year in a row!
You are my #1 Customer. Refer “A-Players” to join our team!
James M. Carchidi, CSP
Executive Vice President
What recruiting firms won’t tell you (and you need to know).
- Their recruiters are not professionally certified by the American Staffing Association.
- They have no quantifiable metrics to show customer satisfaction rates by Inavero Best of Staffing Client List.
- They don’t want you to call the local chamber and do a reference on their reputation.
- They don’t want you to request a certificate of liability insurance for coverage afforded to you.
- They never want you to…call us.
The Staffing Industry is crashing in client satisfaction and promotion scores.
Less than 1% of all staffing agencies in North America receive the Best of Staffing award for service excellence. Utilizing the Net Promoter® methodology, the 2013 Best of Staffing Client winners achieved satisfaction scores quadruple the industry average. This stark contrast in scores is a clear indication that the firms who have earned their way onto the 2013 Best of Staffing list truly stand out for their service quality.
JFC STAFFING COMPANIES MADE INAVERO’S 2013 BEST OF STAFFING™ CLIENT LIST: Receiving satisfaction ratings of 9 or 10 out of 10 from 87.4 percent of their clients, significantly higher than the industry’s average of 39 percent.
Winning service quality scores quadruple industry average, indicating widening gap between industry leaders and laggards.
The JFC Staffing Companies announced today it has been named to Inavero’s 2013 Best of Staffing™ Client list of award winners. Presented in partnership with CareerBuilder, the fourth annual Best of Staffing list provides the only statistically valid, objective, service quality benchmarks in the industry and reveals which staffing agencies are delivering exceptional service to their clients. This year’s list highlights a growing divide among the industry’s leaders and laggards, and identifies the JFC Staffing Companies as one of the best staffing agencies for companies to call when they are looking to hire temporary or permanent employees.
“The secret sauce to JFC’s success can be summarized in a single sentence; “We make our customers happy. We have this “thing” which was co-created by our entire work family and it’s called JFC Customer Commitment. We are proud and honored to be recognized for our efforts in this way.”
Quantifiable Proof: We beat the industry averages…
Top 1% nationally in client referral rates
Top 5% nationally in placement fill rates
Inavero’s 2012 & 2013 Best of Staffing™ Client List: the nation’s only award that recognizes staffing firms that receive remarkable reviews from their clients.
2013 Central Penn Business Journal’s Book of Lists: Ranked by local revenue
Largest Employers (#7)
Woman Owned Businesses (#4)
Fastest Growing Cumberland Companies (#11)
Largest Staffing Firms: (#2)
50 Fastest Growing Companies: (#37)
Community Accolades:
2012 Ethics in Business Award nominee; The Samaritan Counseling Center and Lancaster Chamber of Commerce & Industry
2012 Lymphoma Leukemia Society’s Executive Director’s Award; for volunteer hours and contributions raised
Local Accolades:
2012 Harrisburg Magazine’s Simply the Best
2012 Sentinel Newspaper’s Best of West Shore
2012 Sentinel Newspaper’s Best of Carlisle
Internal Accolades:
2012 order request fill rate of 94%
2012 Client Evaluations; On Associate 8.8/10; On Service 9.3/10 (Annual Rating Averages)
The secret sauce to JFC’s success can be summarized in a single sentence, “We make our customers happy.”
Are companies loyal to their staff?
The JFC Staffing Companies are local family owned.
It all started back in 1975 out of a one room office where husband and wife, Jim F Carchidi and Linda A Carchidi, started JFC Personnel, a permanent placement service. Today we have a work family of 70+ people strong spread across 3 separate niche recruiting Companies: JFC Temps, JFC Global, and JFC Medical.
What does JFC stand for? Well if you ask Jim F. Carchidi – it’s his initials. BUT if you ask his wife, our CEO, it stands for Jobs-Futures-Careers.
In 1997 the Carchidi’s were approached by a broker to sell the JFC Companies to a National big box staffing entity. Why did they not take the “many” million dollar deal? They could not, and would not, turn their backs on the employees they call family; risking them being downsized in the acquisition.
So not only are the JFC Staffing Companies LOCAL but the founders are LOYAL – loyal to the family of employees, loyal to their customers, and loyal to the communities that made their dream a reality.
Support us by being part of our family; family of customers.
All our best,
The Carchidi Family and JFC extended family of employees and customers,
Why do you work???
Many people quickly respond – for the money. But when you really stop to think about it, I bet your answer will be different. Many studies have been done on this, and research shows that most people work for the same reason – and it’s not money! Their primary goal is to feel a sense of purpose in what they do. If you don’t feel a strong purpose for what you do, then chances are you will not bring value to what you do.
Let’s apply this to what we do at the JFC Staffing Companies. Why do our customers do business with us? Is it because they have a relationship with JFC? No, it’s because they have a relationship with our valued team members. Every day we are given the opportunity to create value for others, thus creating a relationship – whether it’s answering a question about an invoice, greeting a co-worker with a smile, solving a computer problem, or placing a candidate with a client.
Everything that we do, both verbal and non-verbal, makes a significant impression on people and defines what type of relationship we will have with that person. JFC’s Customer Commitment guides us towards creating those positive experiences for our customers. Talking about it is easy, but actually living that commitment is what will make our work family GREAT.
I encourage you to continually be asking yourself, “How am I creating value in my job?”
Why Do So Many Talented A-Players Work @ JFC???
Amidst an unstable environment, when things were uncertain and potentially harmful; the JFC family persevered, and made 2012 a huge success! All 3 JFC companies exceeded goal, 14/15 internal hires were referrals, we were named to Inavero’s “Best of Staffing Client” list, a finalist in Lancaster’s Ethics In Business award, Harrisburg Magazine’s Simply the Best, Sentinel’s Best of West Shore and Best of Carlisle, as well as JFC Global making Central Penn Business Journal’s 50 Fastest Growing Companies.
Culture is KING/QUEEN here. Each member of the JFC work family feels a sense of purpose in what they do. Heck, if you don’t feel a strong purpose for what you do, then chances are you will not bring value to what you do. Everything that we do, both verbal and non-verbal, makes a significant impression on people and defines what type of relationship we will have with that person. Our philosophy is that we can be successful and not significant but we cannot be significant without being successful. Success is a measure of our achievement. Significance is a measure of how our achievement impacts others. Happiness is not just a mood at JFC; it’s a work ethic. What we do here is meaningful; our achievements impact others thus making us significant.
Our strategy is quite simple. It’s not an event or a day; but rather an ongoing effort designed to foster the level of interaction, trust, and cooperation that enables our employees and customers to achieve great things together. The foundation of our strategy is the Customer Commitment and a relentless focus on improving our ability to execute it.
Our Customer Commitment guides us towards creating those positive experiences for others. Customer Commitment centers on what all people want and what we have complete control over; to be treated well and given a positive experience. Our Customer Commitment makes us both successful and significant. We are successful when you treat customers well; and in doing so we are significant to these customers. The strategy of our Customer Commitment is simple and relevant. How we treat the customer (Customers are those who receive the work that we do: both internal and external) is the blueprint for long-term growth and success. The purpose of our work is to develop other people; our customers. That’s significant — making things better for others.
Our internal State of the Org Survey had in it 12 questions that were developed by the Gallup Organization scientifically to measure employee engagement. And while Gallup’s recent poll determined a whopping 72% of American workers are not engaged; JFC’s showed that our work family is quite the opposite. Everyone on the JFC team participated in the survey. The results proved we are an engaged team and that our culture is supportive of it.
Holidays can be stressful; avoid the anguish: decide!
Dear JFC work family,
Do you find that, rather than feeling jolly and care-free, the holiday season leaves you feeling stressed and overwhelmed? If you’re feeling irritable, rushed, or overwhelmed, keep your Customer Commitment in mind to help boost your happiness.
We all cope with stress in different ways, but it all starts first and foremost with a decision. And while we cannot control much of what happens in work and in life; we can determine the impact events have on us by choosing how we respond. Similar to our Customer Commitment!
Imagine for a moment that it is Thanksgiving Day. Amidst the flurry of preparation going on in the kitchen you place your hand on the hot stove. OUCH! Immediately you remove your hand to avoid any further discomfort. After all, keeping your hand on a hot stove can only make the situation worse.
Oddly enough, when we find ourselves in emotional distress (versus physical distress), we often stay “stuck” in anguish mode. This has a profound affect. If we fail to shift our mindset it is like keeping our hand on a hot stove – it can only worsen the situation.
The next time you find yourself in distress, be careful choosing how to respond. You can choose to initiate the snowballing, self-reinforcing perspective of anguish; or the snowballing, self-reinforcing perspective of happiness. Which would you rather guide you through life?
This Thanksgiving I am thankful for you!
James M. Carchidi, CSP
Executive Vice President
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