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Director of IT Operations

Over 20 years of experience, most recently, running departments of up to 15 IT staff.

  • Experience overseeing major projects, meeting with stakeholders and making sure IT department is going forward in direction.
  • Most recently, he was in a hands on management role as he had a hand in the day to day support of the IT operations for 475 users across 22 locations in 5 states, supporting phones, tablets, and laptops both remotely and onsite, implemented projects, helped the team in daily operations, etc.
  • Built out IT structure from scratch—introduced SOPs, SLAs, service desk tiers, Fresh Service ticketing, and system monitoring. 

 



Category: Information Technology

Reference: 84593

If you’re looking to hire a Director of IT Operations or related professional, contact:

mpaul@jfcglobal.com

1360 Harrisburg Pike
Lancaster, PA 17601
Toll Free: 1-888-JFC-JOBS
Ph: (717) 399-6474

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