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IT Support Technician

IT Support Technician with over 6 years of experience, predominantly in Healthcare IT. Starting his career on the service desk, he provided fast-paced remote support via phone, email, and chat, resolving network and IT issues for a large, diverse user base. In 2019, he transitioned to a Field Technician role, where he supports healthcare professionals across multiple sites, including nurses, lab technicians, and legal teams requiring patient service access. Based at a main hospital with occasional travel to satellite clinics, he handles escalated issues, laptop connectivity, device imaging, and hardware repairs. He also manages account setups and is the sole admin for Vocera. His technical toolkit includes SCCM, ServiceNow, and CyberArk for security, alongside Azure/InTune and Citrix for application support. Skilled with Cisco and Aruba network devices, he configures VLANs with Putty, maintains Active Directory, and supports critical applications like Meditech, Teletracking, and FormFast.

Category: Information Technology

Reference: 540932

If you’re looking to hire an IT Support Technician or related professional, contact:

ahart@jfcglobal.com

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095

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