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IT Support Analyst

Tech Support Specialist who has advanced quickly in his currently role. He played a key part in a Windows 11 laptop deployment, helping to streamline the imaging process and completing the project months ahead of schedule.

He has experience with managing security tools like FortiEDR and Zscaler, proficiency in PowerShell and Python scripting, and expertise in troubleshooting a wide range of client-side issues. He’s also knowledgeable in Microsoft 365 products, Windows registry, and basic network forensics.

Currently, his role is split between providing expert-level help desk support and managing projects. His project work includes vetting new software, performing application installs, and managing the EDR system.



Category: Information Technology

Reference: 530390

If you’re looking to hire an IT Support Analyst or related professional, contact:

mpaul@jfcglobal.com

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: 717-761-8095

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