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Level I Tech Support
Level I Tech Support with 1 year of experience, along with his Security+ and A+ certifications.
His first role allowed him to get heavily involved in imaging & staging a large number of desktops, laptops, and tablets, using SCCM & PXE to maintain security compliance.
He then moved to a Level I Tech Support role with an MSP. He’d go to client sites to handle tasks that couldn’t be handled remotely.
- Used Mass360 and Apple Admin portal as MDM
- hardware/software troubleshooting
- Prioritizing/escalating tickets
Category: Information Technology
Reference: 544349
If you’re looking to hire a Level I Tech Support or related professional, contact:
1520 Market St.Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095
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