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SaaS guru
Technical Support/Software Engineer with a unique background advancing with an SaaS company. She’s held roles in Customer Success, Tech Sales, and Technical Solutions Manager before being asked to come to the Software Engineering team.
- Created tools and automation processes to enhance efficiency of customer support teams, processing bulk data requests asynchronously, and reducing the volume of engineering tickets
- Liaison between sales, customers, partners and engineers
- Developed new features to enhance user experience
- Developed new RESTful API endpoints written in PHP, using AWS Lambda & API Gateway
- Refactored legacy code to Tailwind CSS and React, also familiar with MySQL, Laravel and Javascript
Category: Information Technology
Reference: 543185
If you’re looking to hire a SaaS guru or related professional, contact:
1520 Market St.Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095
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