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IT Coordinator

Experienced IT Coordinator with 15 years at a school district, including 6 years specializing in IT support. He provides comprehensive technical support for over 1,200 students and staff, managing help desk tickets daily and troubleshooting a wide range of hardware, including Chromebooks, Dell laptops, Macs, iPads, and printers. He handles annual Chromebook rollouts, supports Apple products, and manages devices using a tool similar to JAMF. Skilled in network troubleshooting, he resolves connectivity issues for virtual learners and staff, configures devices for new hires, and ensures smooth IT operations on-site. He oversees onboarding processes for new hires, including device setup, user account creation, and training on software programs. He guides new employees on using essential systems such as PTO submission and payroll tasks. Additionally, he provides backend administrative support for the Frontline Education System. As the escalation point for the help desk team, he handles complex issues that cannot be resolved by the initial support staff. He’s Network+ certified. 

Category: Information Technology

Reference: 522740

If you’re looking to hire an IT Coordinator or related professional, contact:

ahart@jfcglobal.com

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095

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