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Systems Support Analyst

Systems Support Specialist with ~3 years of experience, serving as the primary IT contact at his company, supporting 350 users. He independently handles around 200 tickets per week, including Level I/II issues, break/fix support, password resets, and Office 365 troubleshooting. Daily responsibilities include managing Active Directory, virtual machines, and asset inventory, as well as deploying updates. He also leads project work, such as rolling out 200 tablets, and manages a small fleet of iPads through Intune. With hands-on experience in Microsoft 365 administrative tools, he ensures smooth IT operations in a small team environment. He holds a bachelor’s degree in Information Technology.

Category: Information Technology

Reference: 514489

If you’re looking to hire a Systems Support Analyst or related professional, contact:

ahart@jfcglobal.com

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095

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