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Service Desk Analyst

He has 5 years of Help Desk experience, advancing to Level II, handling escalated issues. He also completed a Cybersecurity program.
He’s handled hardware/software troubleshooting, collaborating with field services to address advanced issues and also identified and mitigated security risks for critical applications.
He wrote Powershell scripts that are still being used by his employer, which automated a process that would take 5-10 min to manually look into hundreds of accounts for info, down to a couple of seconds.
 

Category: Information Technology

Reference: 410580

If you’re looking to hire a Service Desk Analyst or related professional, contact:

mpaul@jfcglobal.com

1360 Harrisburg Pike
Lancaster, PA 17601
Toll Free: 1-888-JFC-JOBS
Ph: (717) 399-6474

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