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IT Support Technician

A skilled IT Support Technician with over 6 years of experience providing comprehensive technical support in fast-paced environments. Recently, he worked as a PC Tech at a manufacturing company, managing assets, supporting 250 users, and collaborating closely with the systems administrator. His responsibilities included asset deployment, managing Active Directory, Exchange and InTune Admin duties, and handling onboarding/terminations. He also worked with ServiceDesk Plus for ticketing and asset management, and managed automation tasks and the 3CX phone system. Prior to this, as a Service Desk Analyst for a large insurance company where he supported a 6,000-person user base and was promoted to Tier II after 18 months. He efficiently handled escalated tickets and contributed to the overall IT support efforts.

Category: Information Technology

Reference: 317551

If you’re looking to hire an IT Support Technician or related professional, contact:

ahart@jfcglobal.com

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095

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