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IT Business Systems Analyst

  • 10 years of experience driving technology, systems, and process improvements across HR, Marketing, and IT within the construction industry.
  • Implemented the company’s first HRIS/ATS (BambooHR), first CRM (Cosential), and first IT help desk platform (FreshService).
  • Strong experience gathering requirements, mapping workflows, documenting processes, and partnering with developers to turn business needs into technical solutions.
  • Built integrations across HRIS, CRM, ERP (Vista), and SharePoint, including data mapping and automation work.
  • Eliminated five manual data entry steps by automating job number creation and pushing clean data into finance and the ERP
  • Managed IT projects using FreshService PM, MS Project, and Jira, ensuring alignment, communication, and on-time delivery.
  • Led cross-functional process improvements that streamlined requests, approvals, onboarding, and job lifecycle data flow
  • Recognized by two IT Directors as a natural Business Analyst and promoted into an IT Business Specialist role
  • Brings a rare combination of business insight, hands-on systems ownership, and emerging technical skill that fits perfectly with a more technical BA track.


Category: Information Technology

Reference: 287574

If you’re looking to hire an IT Business Systems Analyst or related professional, contact:

mpaul@jfcglobal.com

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: 717-761-8095

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