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Lead IT Infrastructure Engineer

A highly skilled Telecommunications Engineer with extensive experience in enterprise-level infrastructure, specializing in Avaya and Cisco telecommunications systems. Recently, he progressed from Senior Engineer—serving as a subject matter expert and project lead—to Lead Engineer, focusing on hands-on technical leadership, troubleshooting critical outages, and managing 50,000 endpoints across 15 systems. With a degree in Networking, his expertise spans core infrastructure design, integration, and contact center functionality, working closely with AT&T and Avaya solutions. He has led large-scale projects, including a call summarization initiative, where he developed business test cases and delivered a fully functional solution within a tight two-week timeline. Additionally, he played a key role in cloud migration projects and led proof-of-concept initiatives for Avaya-to-Cisco transitions. His skills span from architecting end-to-end infrastructure to optimizing enterprise connectivity.

Category: Information Technology

Reference: 246050

If you’re looking to hire a Lead IT Infrastructure Engineer or related professional, contact:

ncoulter@jfcglobal.com

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095

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