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Help Desk Analyst

Level I/II Help Desk Analyst with 8 years of experience providing tech support across diverse industries and company sizes. He’s been delivering remote support to clients and their user base. He handles hardware purchases, software and hardware troubleshooting, and collaborates with on-site staff to provide training. Proficient with various ticketing systems, O365 email traces, mailbox delegations, brief Azure interactions, mailbox creation, spam filters (ConnectWise), remote desktop solutions, Citrix, Windows environments, Bomgar, and TeamViewer.

Category: Information Technology

Reference: 127095

If you’re looking to hire a Help Desk Analyst or related professional, contact:

ahart@jfcglobal.com

1360 Harrisburg Pike
Lancaster, PA 17601
Toll Free: 1-888-JFC-JOBS
Ph: (717) 399-6474

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