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IT Support Analyst

IT Support Specialist with nearly 3 years of hands-on experience and a Bachelor’s degree in Security & Risk Analysis. Most recently, he worked remotely on a contract for a gaming company, resolving player technical issues through a ticketing system. He troubleshot both software and hardware problems—including game crashes—and escalated more complex issues to Tier 2 teams. Previously, he worked on-site for a home healthcare company, supporting software, resolving basic network and application issues, setting up workstations, installing software, and handling desktop and printer support. He has experience in both remote and in-person technical support environments.

Category: Information Technology

Reference: 0

If you’re looking to hire an IT Support Analyst or related professional, contact:

ahart@jfcglobal.com

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095

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