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Over 7 years of experience in credit, accounts receivable, and collections, with a strong concentration on residential accounts.
Currently serving as Collection Specialist/Credit Administrator with current employer, managing end-to-end credit and collections processes including credit reviews, setting terms, processing credit card transactions, posting payments, issuing refunds, and producing monthly statements.
Responsibilities include internal credit functions, coordinating with departments such as credit, technicians, and customer care to resolve past-due balances, and providing guidance on collection procedures.
Focus includes collection of 30- to 60-day balances, with escalated efforts on 90+ day accounts, including potential service restrictions.
Oversees daily batch closures, credit card reconciliations, and all reporting functions—aging reports produced weekly, monthly, quarterly, and annually.
Strong technical skills in Excel (pivot tables, VLOOKUPs), Power BI, Kronos, Cargas, and Authorized.net.
Played a key role in automating 60% of manual processes related to reporting and payment workflows by collaborating with development teams.
Previous experience includes serving as Credit & Collections Manager in Colorado, with leadership responsibilities and process improvement initiatives. Seeking new opportunities in AR, credit, and collections with increased visibility and growth potential after 5 years in a remote role.

Category: Accounting

Reference: 0

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095

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