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Collection Specialist/Credit Administrator

  • Over 7 years of experience in credit, accounts receivable, and collections, with a strong concentration on residential accounts.
  • Currently serving as Collection Specialist/Credit Administrator with current employer, managing end-to-end credit and collections processes including credit reviews, setting terms, processing credit card transactions, posting payments, issuing refunds, and producing monthly statements.
  • Responsibilities include internal credit functions, coordinating with departments such as credit, technicians, and customer care to resolve past-due balances, and providing guidance on collection procedures.
  • Focus includes collection of 30- to 60-day balances, with escalated efforts on 90+ day accounts, including potential service restrictions.
  • Oversees daily batch closures, credit card reconciliations, and all reporting functions—aging reports produced weekly, monthly, quarterly, and annually.
  • Strong technical skills in Excel (pivot tables, VLOOKUPs), Power BI, Kronos, Cargas, and Authorized.net.
  • Played a key role in automating 60% of manual processes related to reporting and payment workflows by collaborating with development teams.
  • Previous experience includes serving as Credit & Collections Manager in Colorado, with leadership responsibilities and process improvement initiatives. Seeking new opportunities in AR, credit, and collections with increased visibility and growth potential after 5 years in a remote role.


Category: Accounting

Reference: 0

If you’re looking to hire a Collection Specialist/Credit Administrator or related professional, contact:

mtanner@jfcglobal.com

1520 Market St.
Camp Hill, PA 17011
Toll Free: 1-888-JFC-JOBS
Ph: (717) 761-8095

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